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What is My Order Number?

If you are having difficulty locating your number it can usually be found on your invoice which you would have received with your parcel or via email. Your order number will usually start with the following: 

  • AMZ
  • EBAY
  • SHU

Your six digit order number will follow this prefix. For example:

  • AMZ123456
  • EBAY123456
  • SHU123456

You are only required to enter the six numbers on your returns card. If you are having any issues locating this please contact our customer service team on 0116 326 0605 or email us at