Delivery is FREE of charge for UK customers when spending more than £10 (Delivery cost is £2.50 when spending less than £10). We use Royal Mail for all UK deliveries. Larger orders for 6 pairs or more may be sent via a courier. You can upgrade to an express/next day delivery service for £2.99.
International Delivery We use DHL exclusively for international postage. This ensures you receive the fastest and most secure transit of your goods. In most countries, this is usually a door to door service.
Refunds & Exchanges We offer an extended returns policy to all our customers from 1st November 2020 to 15th January 2021. Full details of our returns policy can be found on our Delivery & Returns section.
Payment & Security
Your privacy and security is our priority. We are pleased to inform you we use the latest secure technology to ensure your details are never compromised. Your connection to Shuperb is encrypted on all our pages, 100% of the time. Encryption makes it virtually impossible for unauthorised people to view information travelling between computers. Our site is certified by GeoTrust Inc, a leading provider of SSL technology. If you have any questions regarding this, please do not hesitate to get in touch.
We currently offer three secure methods of online payment.
Klarna
Klarna is a payment solutions company that offer easy and straightforward one-click payment options. They also offer more ways to pay subject to approval including:
Pay now
Make an instant payment for your goods.
Pay later
Pay up to 30 days after your order interest free with no impact on your credit score. This allows you to make sure you're 100% happy with your order before purchasing.
Pay in 3
This option allows you to pay for your order in 3 interest free instalments, with 30 days between each payment. The first payment will be taken at point of purchase.
PayPal
PayPal is a secure online payment service with built in buyer, fraud & data protection working closely with your bank to provide a hassle free online shopping solution. You can pay with the card your account is set up with, or with your PayPal balance for goods.
Amazon Pay
Amazon Pay is a fast, secure & seamless way to make instant payments for goods online. Use your Amazon account to provide payment & delivery details.
The slippers care very good quality and very comfortable
August 14, 2019 | Annie
They’re ok, not as comfortable as I expected. Also they have stretched far more than I thought they would, so I am now on the last piece of Velcro trying to keep them on. The inner sole also keeps coming out so finally I had to glue it.
June 10, 2019 | Jan
Good quality, very comfortable slipper that supports the foot. I have bought several pairs of these. Very good price and service - thanks Shuperb
January 12, 2019 | Sheila
Slippers are ideal for my Mum who has heavily bandaged legs and we struggled to find slippers she could wear. I've put extenders on the strap and will remove them as her legs heal.
August 20, 2018 | Gina
Super comfy
June 14, 2018 | Anonymous
My girlfriend finds these to be the most comfortable slippers and these are the 2nd pair we have bought after the 1st pair finally fell apart (she wears them all the time, even outdoors!). They are well made and super comfortable and I am certain that this will not be our last pair we will buy.