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Returns Information

Delivery

Please note all delivery time frames for Standard, Express and Next Day Delivery by Royal Mail, are an estimated service and are not guaranteed. The only exception to this is the Special Delivery Service.
Furthermore, if your item is delayed, the cost of postage is non-refundable.


UNITED KINGDOM

 

 


Standard


Express


Next Day

Special Delivery Before 1pm (Weekday)

Special Delivery Before 1pm (Saturday)


 

Delivery Time

Est. 2-3 Working Days*

Est. 1-2 Working Days*

Est. Next Working Day* (Including Saturdays)

Guaranteed Next Day before 1pm

Guaranteed Saturday before 1pm

Cost

£2.99*

£3.99

£4.99

From £12

From £15

 

 

* Please note that the delivery time shown above is from the date of dispatch.

* Orders over £75 are free standard delivery 


Standard Delivery under £75: £2.99

Standard Delivery over £75: Free

Express/Next Day Delivery: £3.99

 



EUROPE, USA & REST OF THE WORLD

 

DELIVERY

 

Shuperb use DHL™ as our preferred international courier. 

We are proud to partner with our international logistics partner DHL on all orders designated for delivery outside of the United Kingdom. From time to time we may also use local delivery partners depending on your precise delivery location.


DHL Express: Delivery between 2 - 5 working days.

For most European destinations, we charge a flat rate delivery cost. Specific delivery costs can be found upon checkout. 

 

 

DUTY & TAX

Orders from within the USA are usually free from any additional tax payments up to a maximum of $800 per shipment.

For all other countries, please consult your local customs and excise authority.

Kindly take note, all duty and tax related charges are to be borne by the recipient strictly. If you fail to make payment and your package is consequently held, we reserve the right to instruct for the goods to be returned to us or your package be destroyed. All associated costs will be deducted from the amount refunded to you.­­

 

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