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Extended Returns Period:

Any items purchased from 1st November 2017 may be returned for a full refund or exchange until 15th January 2018. Please ensure you follow our standard returns procedure.

Last Delivery Dates:

The last day we can guarantee a delivery date for UK orders is 23rd December 2017 using Royal Mail Special Delivery Saturday Guaranteed™. Here are the cut off dates when selecting other services, please note our daily cut off time is 5pm:

  • Standard Delivery (Free) - Order by 19th December

  • Express 1-2 Working Days (£3.99) - Order by 20th December

  • Express Next-Day (£4.99) - Order by 21st December

  • Special Delivery Next Day Before 1pm (£10) - Order by 21st December

  • Saturday Guaranteed Delivery (£12) - Order by 22nd December

Holiday Period Opening Hours

Our offices are always open Monday to Friday from 9am to 5pm (GMT) and Saturday from 9am to 2pm (GMT). Our closing dates over the holiday period are as follows:

  • Offices close for Christmas holidays 5pm 22nd December 2017 to 26th December 2017 (inclusive)
  • Open as usual 27th, 28th, 29th December
  • Closed 30th December to 1st January 2018 (inclusive)
  • Re-open as normal from 2nd January 2018
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